Pricing & Add-ons
Pricing & Add-ons


Poor email security protection can lead to latency, email server downtime, network unavailability, productivity loss and disruption of business activities. Mass email marketing campaigns may compromise a company’s reputation.

Email Protection requires no client infrastructure. All operations are performed in the cloud.

Email Protection offers immediate, effective protection against viruses and spam, through online scans performed on Panda Security’s servers.

Email Protection is incredibly simple to use. The configuration of the service and its Web console ensure complete operability right from the outset.


Email Protection lets administrators configure security profiles by user, company, or domain. Its Web console can be accessed anywhere, anytime.

Its central quarantine allows administrators to take mass actions on messages from the log list. Additionally, administrators can establish email usage policies for the whole organization. Finally, the solution has a sophisticated rules engine that allows automatic management of spam.


Email Protection includes a powerful antivirus engine that leverages the maximum detection capabilities provided by Collective Intelligence.

It comprises a multi-layer system of filters for inbound and outbound email, using multiple connection, antivirus and content filters to deliver the most effective security.

The integration of Cyren’s technology, including antispam, pattern-based virus detection and reputation lists, provides maximum protection.


Email Protection provides continuous email access and use via its single, Web-based administration console. Additionally, its webmail service allows users to compose, receive and send messages at all times.

In the event of email server failure, Email Protection will continue to receive and store inbound mail for up to four days in order to deliver it when the server is recovered. During this time, users can access their email via webmail or the dashboard.

Email Protection email backup feature stores messages for up to 15 days at no additional cost.


The Email Protection dashboard provides administrators with a dynamic view of system status and filtering activity for various timeframes.

It offers reports for users and administrators, and sends filtering information to company and domain administrators.


  • Robust protection

Email Protection harnesses the power of Collective Intelligence to deliver real-time proactive protection from the cloud, ensuring the highest levels of detection for known and unknown malware and threats in inbound and outbound email traffic.

  • Minimum costs and resource consumption

Available as a cloud-based service, it requires no infrastructure investment or specialized staff. It uses specific technologies to reduce resource and bandwidth usage with no upfront investment.

  • Easy to use and maintain

Security can be managed anytime, anywhere from the Web console. Installation is effortless and updates are automatic and transparent to users.

  • 24x7 service availability

It gives users secure, uninterrupted access to email via webmail regardless of their device and location. It ensures email delivery in the event of mail server problems, and offers email backup.

  • Permanent, in-depth monitoring

The dashboard provides administrators with a dynamic view of system status and filtering activity for various timeframes. Its automated reports show detailed summaries of network activity and allow administrators to filter information on demand. 

Panda products incompatibility matrix
Feature comparison table
Email Protection upgrade options
Product Characteristics

Due to the technical nature of the products, some products cannot coexist at the same time in a customer's organization. Please consult the table below:


Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available weekdays, 08:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Customer’s business is functioning with minor impediments of services.
Learn more Learn more


  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.