Overview
Support
Editions & Pricing
Overview
Support
Editions & Pricing
 
 

  • Identify suspicious user and device activity with both known-technique detection and behavioral analytics
  • Analyze threat intelligence from the cloud and on-premises
  • Protect user identities and credentials stored in Active directory        
  • View clear attack information on a simple timeline for fast triage
  • Monitor multiple entry points through integration with Windows Defender Advanced Threat Protection     
Get real-time security at enterprise scale

With Azure Advanced Threat Protection, the power and scale of the cloud help you safeguard against threats that are increasing in frequency, severity, and sophistication.  Detect and investigate security incidents across your enterprise with a cloud-based security solution that supports the most demanding security analytics workloads.

Detect threats quickly

Azure Advanced Threat Protection monitors user, device, and resource behaviors and detects anomalies right away.  Using built-in adaptive intelligence, you gain fast insight into advanced threats both on-premises and in the cloud.

Stay focused on what's important

Get a clear, efficient, and convenient feed that surfaces the right issues on a simple attack timeline.  Gain powerful perspective on what's happening throughout your enterprise and get detailed information for next steps.  Pivot to Windows Defender Advanced Threat Protection to remediate malicious attacks.




Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available weekdays, 08:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.