Overview
Support
Editions & Pricing
Overview
Support
Editions & Pricing
 
 



A robust, all-in-one solution that includes email, powerful cloud servers to support your ERP applications and professional managed services to keep your infrastructure secure and performing at its peak, giving you the peace of mind to focus on growing your business.





All-in-One Cost-effective
Management & Support
     
 A complete, one-stop shop solution that includes   everything you need to go digital in the cloud: email, powerful cloud servers for your ERP applications and professional managed services from a single trusted partner to give you peace of mind.    Bundle pricing guarantees the lowest cost for all components of the solution, translating into considerable time and money savings. Forget costly hardware acquisition and maintenance - you can drastically lower your initial costs and scale efficiently, adding capacity as needed.    Our experienced professionals will make sure that your infrastructure is safe, updated and always running at peak performance. We make your server's backup, health and performance monitoring our business so you can concentrate on yours!  
 
 
 
 
 
 


Every Business Cloud Pack plan includes:

Hosted Exchange 2016

interworks.cloud

Azure Pack VMs

Managed Services
For SMBs and Enterprises in need of deploying a GDPR-compliant hosted email solution with advanced security and anti-spam features, or SMBs seeking to minimize capital and operating expenses of their IT operations, Hosted Exchange 2016 by interworks.cloud offers the flexibility and robustness needed, with fully-customizable security features per end customer.
High-performing, ultra-fast cloud servers for deploying your ERP applications, creating testing and hybrid environments with interworks.cloud's new Cloud Infrastructure built on Windows Azure Pack technology. Get unrivalled performance, security, scalability, support and everything your server infrastructure needs to be GDPR compliant in a single solution.
Performance, security, advanced support and business continuity for all your mission-critical cloud-hosted servers. With Managed Services by interworks.cloud you can secure and maintain top performance for your cloud-hosted server by leveraging interworks.cloud's expertise at a fraction of in-house costs for the ultimate server infrastructure coverage and compliance.

  Service Plans 
   

SOHO Pack 
Small Pack
Medium Pack
Large Pack 
         

Hosted Exchange 2016 Email

5 Standard Mailboxes with 2GB storage per mailbox and advanced spam, virus and malware protection by SpamExperts 10 Standard Mailboxes with 2GB storage per mailbox and advanced spam, virus and malware protection by SpamExperts 15 Standard Mailboxes with 2GB storage per mailbox and advanced spam, virus and malware protection by SpamExperts 20 Standard Mailboxes with 2GB storage per mailbox and advanced spam, virus and malware protection by SpamExperts
         

interworks.cloud Azure Pack Cloud Servers

One Cloud Server with 4 vCores, 8GB RAM, 140 GB Storage running Windows Server Standard

One Cloud Server with 4 vCores, 12GB RAM,  180 GB Storage running Windows Server Standard

One Cloud Server with 8 vCores, 16GB RAM, 260 GB Storage running Windows Server Standard 

One Cloud Server with 8 vCores, 32GB RAM, 300 GB Storage running Windows Server Standard

         

Managed   Services

Cloud Server Health and Performance Monitoring, Windows OS Patch Management, Advanced Support, Endpoint Threat Protection

         



Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available weekdays, 08:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.