Overview
Support
Editions & Pricing
Overview
Support
Editions & Pricing
 
 


The Webroot Intelligence Platform integrates billions of pieces of information from millions of sensors to create the world's largest threat detection net, providing proactive protection against both known and never-before-seen attacks.




What is endpoint protection?

Why businesses need endpoint protection

Endpoint protection, or endpoint security, is a general term that describes cybersecurity services for network endpoints, like laptops, desktops, smartphones, tablets, servers, and virtual environments. These services may include antivirus and antimalware, web filtering, and more.

Endpoint protection helps businesses keep critical systems, intellectual property, customer data, employees, and guests safe from ransomware, phishing, malware, and other cyberattacks.

Criminals are constantly developing new ways to attack networks, take advantage of employee trust, and steal data. Smaller businesses may think they’re not a target, but that couldn’t be further from the truth. In fact, small businesses with 100 employees or fewer now face the same risk of attack as a 20,000-employee enterprise.

No matter their size, businesses need reliable endpoint security that can stop modern attacks. And since most companies are subject to some form of compliance and privacy regulations, protection for endpoints is 100% necessary to help businesses avoid hefty fines and damage to their reputation due to a security breach.


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Why Webroot Endpoint Protection is different


Multi-vector protection Deep learning intelligence Zero-hour security
Protects against threats across email, browsers, files, URLs, ads, apps, and more in real time. Uses a layered approach to global threat intelligence to continually refine and enhance classification accuracy. Uses advanced behavioral heuristics to identify and protect against never-before-seen threats.
     

No conflicts
Fast deployment & scans
No reimaging
Runs alongside existing security software without any conflicts which means there is no need to uninstall existing protection. Lightweight endpoint client agent of less than 1MB deploys and scans in seconds and is always  up-to-date, without bulky updates or definitions. Uses journaling and rollback features to restore files to the uninfected state, so no reimaging is required.
     

Online management
Industry- leading efficacy
Lower TCO
Enables endpoint management anywhere, anytime, online with hierarchical controls and visibility. Secures endpoints with 100% efficacy over a 24-hour period, as shown in independent tests by MRG Effitas. Imposes minimal system burden, improves automation, and streamlines management to boost profitability.

 


Ultimate virus protection through machine learning

The Webroot® Platform is a cloud-based architecture that classifies and scores 95% of the internet 3x per day. With over 10 years' experience innovating in the field of cutting-edge machine learning technology, Webroot threat intelligence provides the accuracy and context organizations and vendors need to protect themselves and their customers.



Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available weekdays, 08:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.