Overview
Features
Support
Editions & Pricing
Overview
Features
Support
Editions & Pricing
 
 
m365 Bring digital transformation to your customers with one single product

A 3 in 1 solution

Office 365 Windows 10 Enterprise Mobility + Security
With a plan for every type of business
Microsoft 365 Enterprise
A complete, intelligent solution, which brings together the best of Office 365, Windows 10 Enterprise, and Enterprise Mobility + Security, that empowers everyone to be creative and work together, securely.
Microsoft 365 Business
Empower your team, safeguard your business, and simplify IT management with a single solution, purpose-built for your business. Connect with a sales agent to get started with Microsoft 365 Business today.
Microsoft 365 Firstline Worker
Transform your Firstline Workforce with Microsoft 365 F1. Maximize the impact of Firstline Workers: More than 2 billion people work in Firstline roles, making them the backbone to some of the world’s largest industries.


Microsoft 365 F1-Features
Microsoft 365 Enterprise-Features
Microsoft 365 Business-Features
Foster culture and community
  • Coordinate and engage distributed teams.
  • Create new spaces to work together and share ideas.
  • Promote inclusion with interactive town hall meetings.
  • Find and share best practices across the company.
Train and upskill employees
  • Onboard and train new team members.
  • Share dynamic, role-based content and video.
  • Turn institutional knowledge into common knowledge.
  • Enable employees to find and build on the work of others.
Digitize business processes
  • Work efficiently with intelligent apps. 
  • Automate everyday activities and processes.
  • Create, update and manage schedules and tasks.
  • Anticipate needs with IoT and end to end workflows.
  • Tap into data from firstline activities for new insights.
Deliver real-time expertise
  • Connect with voice, video and chat.
  • Solve problems in new ways in mixed reality.
  • Tap available talent when and where it’s needed.
  • Deliver the tools and resources needed in one place.
Minimize risk and cost
  • Make IT management simple, secure and cost effective.
  • Scale identity-driven protection, access and device management.
  • Support multiple use cases with high performing, low cost devices.
  • Extend security and compliance to all levels of the organization.
  • Secure corporate data and manage risk.


Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan, to cover your possible troubleshooting and information needs and demands.

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.

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