Overview
Support
Editions & Pricing
Overview
Support
Editions & Pricing
 
 

 

Acronis Backup Cloud delivers the best data protection for virtual, physical, mobile and cloud environments.

Back up to any storage and recover to any platform.

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Acronis Backup Cloud is a highly customizable, cost-effective solution that backs up your data from any source and recovers it to any destination and system. Powered by the Acronis AnyData Engine, Acronis Backup Cloud provides a best-in-class solution that is easy, complete and safe.

   



Complete Solution Flexible Recovery Fast Adoption No Startup Costs
One solution that covers all your needs: backup of your physical servers, application servers, VMs, websites, workstations, laptops, mobile devices and Office 365 mailboxes.  Recover from any source (public or private clouds) to any destination, including Azure, AWS, Google Cloud, your own data center or other third-party infrastructure.   Simple, user-friendly interface that manages any data protection task. End-users can perform daily operations efficiently with an easy-to-learn, scalable tool.    Pay-as-you-go pricing eliminates startup or sunk costs and allows you to scale efficiently. Achieve full-cost transparency, immediate savings on storage costs and avoid hidden charges. 
       
   
AI-based ransomware protection
Fast,  reliable  backups  Acronis Instant Restore  Acronis Universal Restore
 Defend your data, systems and backups from ransomware with Acronis Active Protection.  Avoid backup files corruption, resume/stop backup jobs any time, back up at 500 MB/second and faster.  Recover systems in seconds by starting any system directly from backup storage. Perform dissimilar hardware recovery dramatically faster, without incompatibility issues. 

  


Easily observe the industry-leading backup best practice:

  • Quickly recover a single server - no recalling tapes/download
  • Eliminate bottlenecks when saving backups to the cloud
  • Reliably recover whole environment after a disaster 

3 Locations for data

2 Types of media

1 Off-site



Backup what?

Running where?

Store it where?

Recover it!

  • Files
  • Disk images
  • Servers, workstations
  • Cloud VMs
  • Windows, Mac, Linux
  • Microsoft SQL
  • Microsoft Exchange
  • Microsoft SharePoint
  • Microsoft OneDrive for Business
  • ​Microsoft Office 365 mailboxes (backup to local or cloud storage and granularly restore emails, contacts, calendars, and attachments)
  • Microsoft Azure VMs
  • Microsoft Active Directory
  • Microsoft System State
  • Mobile Devices (iOS® and Android®)
  • Websites
  • Windows Servers
  • Linux Servers
  • Windows PCs
  • Macs

Agentless Backup:

  • VMware
  • Microsoft Hyper-V
  • Virtuozzo

Agent Based Backup:

  • Virtual XenServer
  • Virtual RHEV
  • Virtual KVM
  • Virtual Oracle VM
  • Virtual Nutanix
  • Local Disk
  • USB HDD
  • Network Share
  • Off-site Cloud (interworks.cloud own data center)
  • Data
  • Bare-metal Recovery
  • Dissimilar Hardware
  • Instant Restore
  • File and Application Recovery
  • Web Recovery Console
  • VMware replication 



What's New in Acronis Backup Cloud
With many new features and improvements, Acronis Backup Cloud is now even more easy to use, efficient and secure.


 
Complete Microsoft Office 365 Protection
Improved Management Portal
Backup Cloud Improvements
  • Complete backup and flexible recovery for Exchange Online, OneDrive for Business and SharePoint Online
  • Enhanced search through mailboxes, OneDrive and SharePoint Online backups
  • Automatic protection of new Microsoft 365 users, groups and sites
  • Search through Microsoft Office 365 backups to get quick access to backed-up data
  • Redesigned "Clients" tab with enhanced functionality
  • Redesigned configuration of services
  • Better notifications settings
  • Enhanced search
  • Enhanced audit logs (addition of user-activity events and new event parameters)
  • "Location" entity addition for convenient cloud storages grouping
  • Laptop-optimized scheduling - no backups when running on battery or over metered connections like a mobile hotspot, backups only in specific networks / designated IP range, wake up the machine / prevent it from sleeping during backup
  • Bootable media registration via OAuth 2.0
  • Ability to specify credentials when connecting the backup agent to a proxy server

  


 

Start today:

 

1 month FREE trial included!




Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available weekdays, 08:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.

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