Overview
Features
Support
Pricing & Add-ons
Overview
Features
Support
Pricing & Add-ons
 
 

Managed Services
for GDPR Compliance

Choose the service that covers all your server's GDPR compliance needs and let us worry about everything else.

The effortless GDPR compliance solution

Benefit from our managed services and make your server GDPR compliant today. No expertise, resources or time required; all you have to do is trust your server's GDPR compliance to our experienced professionals.

Add value to your business by protecting your data

Everything your server needs to be GDPR compliant in a single solution

PERFORMANCE

COST SAVINGS

SECURITY
Keep your on-premise or cloud-hosted servers healthy and running at peak performance Manage your GDPR-sensitive servers at a fraction of your in-house costs for the ultimate coverage and GDPR compliance Shield your server against viruses, malware, ransomware and intrusion attacks with the power of Panda Adaptive Defense 360

BACKUP

BUSINESS CONTINUITY
Make sure that your data is being backed up and monitored properly with the robust Acronis backup engine Ensure the continuity of your business with Disaster Recovery services

Service Plan

An all-encompassing GDPR-compliance and ongoing maintenance managed service package for complete coverage of mission-critical servers

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(each subscription covers a single server and an one-time setup fee of €100.00 applies)

24/7 MONITORING
Ensure top performance and maximum uptime for your server. Predictive analytics are utilized to forecast software or hardware upgrades, necessary to maintain maximum future availability, performance, business continuity and increased ROI.

PROFESSIONAL PATCH MANAGEMENT
Keep your server up to date with all critical Windows OS updates and protect your infrastructure against system vulnerabilities and security issues.


CONTINUOUS BACKUP

Powered by the “any-data-any-destination” robust Acronis backup engine, your server’s state and data are continually backed up to the cloud to safeguard against loss of data, even by simple user error, with a 6-month retention policy to maximize availability and access to mission-critical data. Your data is completely covered even against hardware failure, by optionally running backup as a virtual machine (disaster recovery functionality), to ensure business continuity under any disaster scenario (fire, theft, natural disasters, employee errors, etc.)

360° THREAT PROTECTION

Technology leader Panda provides total protection for your server against security threats such as unauthorized access, viruses, malware or ransomware, intrusions, even from zero-day attacks that have not yet been fully detected and classified.



















Product Features


Managed Server for GDPR Compliance

24/7 Monitor server health and performance: uptime, disk capacity, disk performance, CPU utilization, memory utilization, more…

Yes

Recommend hardware/software updates or upgrades

Yes

Predictive server health analytics

Yes

24/7 Monitor of Windows OS critical update vulnerabilities

Yes

Critical Windows OS patch management

Yes

24/7 continuous server backup

Yes

6-month retention policy

Yes

Run backup as a Disaster Recovery VM

Optional

(at extra cost)

Remote server restore (if needed)

Yes

Anti-malware, anti-spyware and anti-phishing protection

Yes

Protection against zero-day exploits

Yes

Protection against unknown malware and targeted attacks

Yes

Monitoring and classification of 100% of running applications

Yes

Blocking of malware and applications being classified

Yes

Protection for vulnerable systems and applications

Yes

Email protection

Yes

Anti-spam protection

Exchange only

Firewall

Yes

Web browsing monitoring

Yes

Advanced disinfection and remediation tools

Yes

Centralized quarantine

Yes

Real-time reporting and alerting

Yes

Advanced searches in reports

Yes

Information on access to corporate data

Yes

Automatic updates

Yes

Windows, Mac OS X, Linux compatible

Yes

…more

Yes
Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available weekdays, 08:00-22:00 GMT+2).

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The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort		 Available: 24/7
<30 min		 Available: 24/7
<30 min		 Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day		 Available: business hours
<1 hour		 Available: business hours
<1 hour		 Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days		 Available: business hours
<30 min		 Available: business hours
<4 hours		 Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.