This website is using cookies.

We use only non-persistent cookies that are essential for the normal functionality of the site. No personal data are stored in our cookies.

Zoho CRM

Customer Relationship Management software that helps you reach and engage your Office 365 contacts with ease.
Category : Office 365
Industries : all industries

Overview
Features
Support
Editions & Pricing
Overview
Features
Support
Editions & Pricing
 
 

Get ready to sell Smarter, Better, Faster.

Reach out to prospects at the right moment, engage them across every channel, and close more deals the smarter way. Zoho CRM is ready. Are you?

Customer Relationship Management software that helps you reach and engage your Office 365 contacts with ease.

Zoho CRM works with Microsoft Office 365 to synchronize your data seamlessly across multiple channels. With this productivity integration, sales representatives can collaborate better in a centralized environment. Zoho CRM delivers contact management, sales and marketing automation, AI-powered sales assistance from your web browser and with apps for iOS as well as Android devices.

KEEP ALL YOUR CONTACTS IN
ONE PLACE
GET REMINDERS SO THAT YOU NEVER MISS AN EVENT AGAIN
Having contacts at multiple places can create confusion. Are the contacts in Outlook or in the CRM? You can now sync Office 365 contacts with Zoho CRM to ensure all your contacts are readily available at your disposal, at one place. A source of constant frustration for sales representatives is switching between tabs to view mails and work with the CRM. Now, you can sync your Office 365 mails with Zoho CRM to monitor all your conversations in a single place, so that you never miss a thing again.
PERFORM TASKS ON LEADS
FROM OUTLOOK
BUILD, SELL,
REPEAT
Switching between tabs takes a lot of time and leads to confusion. With the Zoho CRM Add-in for Microsoft Office 365, you can now convert a lead into a potential, add and view tasks, and append information relevant to your CRM account, all from within your Outlook mail-client. Blueprint from Zoho CRM guides users and prompts them for the right information in the right sequence to make your process repeatable. Zia, the AI-powered sales assistant will suggest relevant macros and workflows to simplify your work.

CRM software that lets you close more deals in less time.

A good CRM gives you insights into running your business. A smart CRM gives you the information you need in a way that you can use it. An ideal CRM offers you a solution to simplify your processes from day one. Zoho CRM includes the good, the smart, and the ideal in an enterprise-ready package.

Multiple channels, one conversation. Shift your team into high gear. Break sales records without breaking a sweat.
Meet your customers, no matter the medium. Connect via phone, live chat, email, social media, and in person. Use analytics and reports for detailed metrics about your team's performance and your customers' life cycle. A good sales process leads to great sales. Generate more sales with sales process automation, workflows, and advanced reporting.
Software that works the way you do. Enterprise ready and ready to go. More deals, in less
time.
Adapt your CRM to meet the market. Customize how you collect and deploy key data across your organization. Zoho CRM is secure, scalable, and packed with advanced features to keep your business growing. From contact to close, cut the energy it takes to pass leads through the pipeline with the best sales productivity tools.

Sales Performance
Sales Productivity
Extend and Customize
Multichannel
Automation

Sales Performance

Measure and manage. Pre-built and customizable KPIs show you where your team excels and where they can use more training. Keep your sales and marketing teams working together by coordinating your marketing efforts from inside Zoho CRM. Compare your ad spending to your sales revenue to see how the top of the funnel affects your bottom line.

Gamification Telephone Territory Management
Play more, sell more. When your team starts treating sales like a game, it's easier to meet your targets. What's data without analysis? With pre-made templates and custom reports it's easier to spot patterns and forecast trends. No matter how your organization is set up, it's easy to segment your clientele into territories that reflect every group's needs and wants.

Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan, to cover your possible troubleshooting and information needs and demands.

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.