Seamless collaboration for organizations of all sizes
Category : Office 365
Industries : all industries

Editions & Pricing
Editions & Pricing

Work Smarter, Not Harder

Seamless collaboration for organizations of all sizes

Smartsheet is the collaborative work management tool integrated with Microsoft apps to streamline processes, improve compliance, and enable better decision making. Track and manage diverse projects and processes, from simple task lists to complex workflows including customer data, event management, and sales pipelines—with one powerful tool.

Project Management

Manage projects and tasks, and complete core project management office (PMO) functions in Smartsheet. Collaborate on portfolio rollouts, manage your knowledge base, and control visibility for key stakeholders.

Product Development

Speed innovation by collaborating across diverse teams. Build product strategy plans, complete product sprints, prioritize features, create product launch plans, manage Q&A testing, and track product bugs.

IT & Human Resources

Prioritize IT service tickets, organize and plan for IT implementations, manage audit and compliance requirements, recruit more efficiently and streamline on-boarding and employee relations.

Sales & Marketing

Manage a variety of marketing projects including events, Web, content, and social media. Prioritize your sales pipeline and project portfolio and control budgets and sales compensation more effectively.

Deploy with Confidence

Secure and extensible platform

Proven and Enterprise-Approved Security

Over 50% of the Fortune 500 companies have vetted and approved Smartsheet to power their most important work at scale.

Extensible APIs for Deeper Integrations

Connect and extend Smartsheet to build custom applications and deep integrations with REST-based APIs to connect line-of-business systems with Smartsheet.

Work Seamlessly Across Your Favorite Enterprise Apps

Today’s business leaders know that when it comes to technology, there's no such thing as a single platform that meets everyone’s needs. That’s why Smartsheet works seamlessly with your favorite enterprise tools and apps, so you can focus on the work that matters most to your organization — in the best tool for the job.

Important Note

Minimum Number of Seats Required per Tenant: 5

A simple and intuitive interface

Make Collaboration Work
Empower teams to execute with speed and accountability

Increase the Agility of Work

Smartsheet's simple, intuitive interface empowers business users to quickly configure, adapt, and improve their work processes to speed execution.

Eliminate Productivity Killers

Frictionless sharing with stakeholders eliminates silos and brings teams together. Clear accountabilities foster deeper ownership and more engaged teams.

Support Options
Email Support:
Support Details

All services come with a FREE Standard Support plan, to cover your possible troubleshooting and information needs and demands.

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Customer’s business is functioning with minor impediments of services.
Learn more Learn more


  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive Support plans? Check out the various editions here that fit your needs, best.