Overview


Enable secure mobile productivity

Define a mobile management strategy that fits the needs of your organization. Apply flexible mobile device and app management controls that let employees work with the devices and apps they choose while protecting your company information.

Meet your data protection needs while delivering the best user experience


Help your people stay productive and secure

Get unparalleled Office mobile app management

Select from a variety of management scenarios


Provide the experience users need to do their best work from wherever they are, on whatever device they choose. Set granular app policies to control data access and use while preserving the familiar Office user experience. Secure your data with flexibility and control, even when navigating complex device landscapes.

Why choose Intune?


Support your diverse mobile ecosystem

Protect data with or without device enrollment


Securely manage iOS, Android, Windows and macOS devices from a single, unified mobile solution. Create app protection policies that help keep your company data safe without managing the user's devices.


Achieve IT efficiencies in the cloud

Deploy and succeed with world class support


Stop maintaining on-premises servers—focus your time on business needs instead, with a globally scalable cloud architecture that's always up to date. Take advantage of the Microsoft global presence with 24/7 support and FastTrack deployment support included with your subscription.

Manage mobile devices and apps from the cloud

Protect your data while maintaining productivity for your employees on the mobile devices and apps they choose. Mobile device management and mobile application management provide integrated data protection and compliance capabilities that let you be precise about what data different users can access, as well as what they can do with the data within Office and other mobile apps.

Achieve unified endpoint management across all devices


Company-managed devices

Employee-managed devices

Third-party-managed devices


Enroll the devices you supply in    both single-user and multi-user scenarios. Enable productivity and provide data security in scenarios where employees bring their own devices. Extend data protection to devices supplied from elsewhere, such as contractor devices or public kiosks.


























Features


Support


Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.