Terms of Use
Terms and Conditions
of NordPass Business Customer Referral Program
Last updated: 01/30/25
Version number: 2.2
Nordvpn s.a. ("we," "us," "Nord") offers its users ("users") the opportunity to earn a reward by referring the company they are employed at to try the NordPass Business password manager as described in more detail below.
These Terms and Conditions of NordPass Business Customer Referral Program ("Terms") apply to a users’ participation in the NordPass Business Customer Referral Program ("Program"). By participating in the Program, users agree to use the Program as outlined herein, and consistent with any other terms we may apply to the Program. If you do not agree to these Terms in their entirety, please do not participate in the Program.
The Program is administered by Nord. Nord reserves the right to change the Terms or terminate the Program at any time in its sole discretion. Your participation in the Program is completely voluntary.
If mandatory laws of your country or state set certain restrictions for such Program, please refrain from participating in it.
Eligibility
The Program is available to the Users worldwide. User who refers the company s/he is employed at to the Program is a "Referrer;" the company who is referred is a "Referred Customer."
Referrers must be, and, therefore, Referrer hereby confirms, represents, and warrants to Nord that s/he: 1) is at least 18 years old, 2) has an existing and valid subscription of Nord services and a valid (not expired) Nord’s user account, 3) is employed in the company that is being referred. When registering for the Program, Referrers must use the same email address that is registered with their existing Nord’s user account. We reserve the right to determine if the Referrer's user account is valid based on the mentioned criteria.
Employees of Nord, its subsidiaries, affiliates, and parent companies are not eligible to participate.
Qualified Referral
A "Qualified Referral" is a referral that fulfills all conditions set below:
The Referrer can refer only the company s/he is employed at. In addition, only official business email addresses (i.e., no personal email addresses) of the person in charge of the Referred Customer can be submitted;
The Referred Customer must be a first-time customer of NordPass Business password manager (i.e. have not previously signed up for a NordPass Business account), and eligible to create a NordPass Business account;
The Referred Customer must access and purchase the NordPass Business subscription through the Referrer’s referral within three (3) months after their submission (unless otherwise approved by Nord individually or the Program is terminated by Nord earlier (in such event - until the termination of the Program));
The Referred Customer must sign up for at least a twelve (12) months NordPass Business subscription with at least five (5) end-user accounts and remain in good standing beyond the initial evaluation period of 14 (fourteen) days.
Acceptance of a referral by Nord as a Qualified Referral is based upon verification that the Referred Customer and its contact are legitimate (i.e., meet requirements indicated in these Terms and comply with all applicable laws). A referral may not qualify as a Qualified Referral if the Referred Customer has already engaged in sales processes with NordPass, including but not limited to product trials, pricing negotiations or other pre-purchase communications prior to the submission of the referral form. Notwithstanding anything to the contrary in these Terms, Nord reserves the right to not accept a referral for any reason at any time. We are not obligated to, and will not release to the Referrer reasons why a referral has not been deemed as a Qualified Referral.
How it works
To participate in the Program, Referrers should visit https://nordpass.com/company-password-manager/ and follow the on-screen instructions to refer the company they work at to the Program by entering respective contact information in the relevant fields.
If the referral meets all Qualified Referral conditions, the Referrer receives a Reward as detailed in the paragraph below. Upon receipt of the necessary bank account details, Reward will be paid via bank transfer within 30 (thirty) calendar days.
The monetary amount of the Reward depends on the amount of the end-user accounts the Referred Customer acquired together with the 12-month NordPass Business Subscription. Therefore, the Reward for the Qualified Subscription shall be as follows ("Reward"):
a cash bonus of:
$200 USD, if the Referred Customer acquired at least 5, but no more than 20 end-user accounts at the moment of sign-up for the NordPass Business subscription and the subscription has a minimum value of $200 USD; or
$500 USD, if the Referred Customer acquired more than 20 end-user accounts at the moment of sign-up for the NordPass Business subscription and the subscription has a minimum value of $500 USD.
Please note, that the Referrer may receive only one Reward for one verified Qualified Referral regardless of the number of Referred Customer’s subsidiaries, affiliates, parent companies. In the event Nord receives more than one referral regarding the same Qualified Referral (including its subsidiaries, affiliates, parent companies), only the Referrer who sent the first referral (complying with these Terms) regarding such Qualified Referral will have the right to receive a Reward.
The Reward may be taxable, depending on the local tax laws applicable to the Referrer. In addition, Referrers are solely responsible for reporting the Reward to responsible authorities and/or paying any associated tax, levy or similar contribution that would result from the Reward payment in his/her favor based on these Terms (if needed).
In the event an active Referrer aligns better with the NordPass Affiliate Program, Nord reserves the right to offer her/him to migrate to the NordPass Affiliate Program.
Fraudulent and suspicious behavior
While Nord is the actual sender of the referral email, each Referrer must nonetheless comply with applicable law, including anti-spam and privacy laws. Referrers who do not comply with the law are obligated to indemnify Nord and all of the released parties (as described below) against any liabilities, costs and expenses incurred as a result of such violation.
Nord has a no-tolerance spam policy. Spam, bulk referrals, distribution to strangers, the use of purchased or harvested referral lists or other fraudulent promotion of a Program is prohibited. The Referrer should not engage in any misleading, deceptive, annoying, or harassing practices with respect to referrals or Program communications. Any attempts to use the Program in a questionable manner, violation of these Terms or applicable laws will be grounds for immediate exclusion from the Program or even termination of the User's account. In addition, if you designate a referral email address that has previously opted out of receiving our marketing emails, the referral email to such email address will not be sent. Nord is not required to notify you whether or not an email to a referral was sent.
Referrers may not enter with multiple or fake email addresses or accounts, use fictitious identities to participate in the Program or receive the Reward. Nord may prohibit the Referrer from participating in the Program or receiving the Reward, in Nord’s sole discretion, if Nord determines that such Referrer is attempting to undermine the fairness, integrity or legitimate operation of the Program in any way by cheating, hacking, deception, or any other unfair practices or violates these Terms in any way.
Privacy
Participation in the Program requires Referrers to submit personal information (full name, business email address information, bank account number and relationship with the Referred Customer) about themselves and a representative (person in charge) of the Referred Customer so that Nord could 1) reach out to the Referred Customer on the Referrers’ behalf; 2) contact Referrers with regards to their participation in the Program and/or provision of the Reward. For the purpose of providing the Reward, Nord may share the Referrers' personal information with its affiliate company. The personal information collected, processed and used as part of the Program will be used in accordance with Nord's Privacy Policy which is available for your review at https://my.nordaccount.com/legal/privacy-policy/.
Each Referrer commits to share with Nord only information that is lawfully obtained (including, where necessary, by obtaining consent from the person in charge of the Referred Customer and informing them about the Program, Terms and Nord's Privacy Policy). In the spirit of transparency and privacy, Nord will: 1) send a maximum of two emails to any Referred Customer; 2) comply with any written request from the Referred Customer or the representative itself to delete such representatives’ personal data.
Indemnification and liability release
Except where prohibited, you agree to release and hold harmless Nord and its respective parent companies, affiliates and subsidiaries, together with their respective employees and any person or entity associated with the production, operation or administration of the Program, from any and all damages, costs, expenses, claims or liabilities of any kind, including third-party claims, whether pending or threatened, including without limitation, attorneys’ fees and court costs, incurred by any of them arising out of or related to your participation in the program or breach of these Terms.
NORD DOES NOT MAKE ANY PROMISES OR COMMITMENTS ABOUT THE PROGRAM, SUCH AS THE SPECIFIC FUNCTION OF THE PROGRAM, OR ITS RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. TO THE EXTENT PERMITTED BY LAW, NORD EXCLUDES ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED. IN NO EVENT SHALL NORD OR ITS AFFILIATES BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING LOST PROFITS OR LOST COMMISSIONS ON LOST SALES (WHETHER OR NOT NORD HAS BEEN ADVISED OF SUCH LOSS OR DAMAGE), ARISING FROM THE PROGRAM OR THESE TERMS.