Email Archiving By Dropsuite

Dropsuite's cloud-based email archiving solution helps any organization efficiently store, safeguard, manage and discover data from most email systems such as Microsoft Exchange Online, Hosted Exchange, G Suite Gmail, and IMAP or POP protocols.

Email archiving comes bundled with Dropsuite's email backup solution in a single pane of glass interface to make email compliance tasks easy. All emails are:

  • Securely backed up
  • Professionally archived
  • Searchable
  • Discoverable
  • Accessible

You are covered in the event of a legal motion to hold a set of email records, or when a third-party regulator requests to access emails in the case of a compliance audit.

Emails, attachments, calendar, tasks and related files are archived using envelope journaling, ensuring all assets are stored without fail. Dropsuite customers feel confident knowing their company's emails are archived securely and are readily available should the need arise.

Email Backup + Archiving By Dropsuite

Securely backup, manage, restore and protect critical Office 365 emails, attachments, contacts, tasks, calendars and files in the cloud including: Exchange Online, SharePoint, OneDrive, Groups, and Teams. It's like insurance for your data.

Email archiving is also included with backup in Dropsuite's single pane of glass management control panel. Email archiving is an ideal solution for organizations in regulated industries such as healthcare, legal and financial services. All emails are securely backed up, professionally archived with tamper-proof envelope journaling, and are searchable, discoverable and accessible in the event of a legal motion or audit.

O365 Backup Features:

  • Automated Backups
  • Download, restore & migrate data
  • Unlimited storage
  • Unlimited retention
  • Per seat pricing
  • No minimum purchases
  • No ingestion fees
  • Exchange Online backup
  • SharePoint backup
  • OneDrive backup
  • Groups backup
  • Teams backup
  • Advanced search
  • Insights BI email analytics
  • 1-Click restore & download
  • GDPR, HIPAA & FINRA compliant
  • 256-bit advanced encryption
  • Compliance & Security
  • GDPR, HIPAA, FINRA, NIST and more

O365 Email Archiving Features:

  • Automated backups
  • Envelope journaling
  • eDiscovery of ESI's
  • Legal hold
  • Flexible retention periods
  • Tamper-proof audit trail

Feel in control with Dropsuite

Feel Empowered: Use Dropsuite's robust file and attachement manager to easily associate, find, document and download any and all email files and attachments. Feel at Ease: Find the needle in the haystack using Dropsuite's advanced search with Boolean operators, 20 search attributes, immediate results, saved search queries etc. 
Feel Confident: Granular user access control enables role assignment and access by user and department to help you know the right users have the right access. Feel Speedy: 1-Click download (PST or EML) and 1-Click restore for individual emails or entire mailboxes accessing digital assets super fast and super easy. 


eDiscovery, Tags & Alerts

eDiscovery search has additional menus for saving the search criteria, previewing email search results, and modifying the search criteria. You can set up alerts, TAGs, review process and Flag for review on the results of eDiscovery search whereas you cannot perform these functions with advanced search.

Choose from a total of 20 different search attributes to search emails such as sender's name, date, keyword in text or subject line and much more.

In addition, the search criteria can be saved on Dropsuite's servers and can be accessed very easily. You can view, modify and delete search queries with just one click.

Dropsuite empowers you to go beyond advanced search and eDiscovery by allowing users to create email alerts to notify them when new results match their saved search criteria. All this without the need of IT assistance.

Learn more about Dropsuite's eDiscovery




Journaling archiving protects all inbound, outbound and internal email so that they cannot be altered. Dropsuite gives business and IT managers the power to use journaling to record all electronic communications and related digital assets in their organization in the event they need to be accessed for legal or regulatory reasons.

With Email Archiving from Dropsuite, emails and attachements are just a few of a broad variety of communications that you may be required to journal, especially for heavily regulated industries like finance, healthcare and legal, to name a few. Dropsuite has developed an industry leading archive journaling solution using minimum overhead and militry grade secure servers to ensure digital assets are fully copied and safely stored in transit and at rest.

What is the difference between archiving and journaling?

Journaling records all communications and keeps fully duplicated copies that are considered permanent legal records.

Archiving is the process of reducing the problems associated with storage of large amounts of data by backing it up, removing it from its native environment, and storing it elsewhere.

Dropsuite uses envelope journaling to securely archive email communications and related assets such as attachments to ensure compliance with regulations including:

  • FINRA - Financial Industry Regulatory Authority
  • FRCP - Federal Rules of Civil Procedure
  • GDPR - General Data Protection Regulation
  • HIPAA - The Health Insurance Portability and Accoutability Act
  • SEC - Securities and Exchange Commission
  • SOX -  The Sarbanes-Oxley Act
  • Australia Corporations Act s286 and s262A
  • And more

How Dropsuite Email Archiving

Meets Your Needs 

Reduce the Effort Associated with Archiving
Securely Preserve Your Files
Dropsuite uses automated incremental email backup to ensure backing up your emails is simple and easy. Backup and archive O365 email accounts in 5 minutes. Over 150 IMAP and POP pre-loaded email configurations. Admins or users enter their email and password - Dropsuite does the rest. Backups are incremental and all company emails are at the same secure place with minimal IT budget.Preserve your emails, attachments (and more for Exchange), in Dropsuite's fully encrypted in flight and at rest military grade secure servers. Dropsuite archives your company's emails through the mail server, all your information is backed up with no data loss. Server to server backup means you don't pay for bandwidth. The retention period is indefinite, so nothing will be deleted from Dropsuite's servers until your subscription is cancelled..

Simplify User Administration
Meet Regulatory Compliance 
The Dropsuite single pane of glass administrative panel allows you to grant individual access to emails. Assign different roles to different users with ease. Create departments, groups and department admins. Maintain password privacy with the “invite user” option. The admin has many role-based access levels to grant to various users in the organization.  With the increasing need for transparency, security and accountability in an email, our archiving service provides industry best practices and ensures retention and compliance regulations are met. Dropsuite backup and archiving helps you comply with data archiving requirements from: Federal Rules of Civil Procedure (FRCP), The Health Insurance Portability and Accountability Act (HIPAA), The Sarbanes-Oxley (SOX), Australia Corporations Act s286 and s262A. 

Find Files With Minimal Effort  Create Audit Logs Easily 
Use advanced search to find individual files or entire mailboxes. Download, restore and migrate search results across multiple email accounts. Choose from 20 different attributes to search emails including; senders name, date, keyword in text or subject line and much more. View, modify and delete search queries with just one click. All this without the need of IT assistance. For email backup and archiving, the audit log shows the key activities and actions performed in a subscription. For each activity audit log, record and display the timestamp, user performing the activity, activity name, object(s) on which the activity was performed, IP address and the location from which the activity was performed.
Set Up Review Process Quickly Unlimited Storage & Retention
Dropsuite’s review process provides an advanced browser-based interface for compliance officers and reviewers who need to ensure compliance with regulations. Review email content against specific email search and filter criteria. Using our review process compliance officers spend less time reviewing individual emails and more time reviewing and improving policies.  Dropsuite provides unlimited storage and unlimited retention periods for every email inbox. Don’t worry about deleting emails to reduce storage costs, there’s no need. And don’t worry about paying extra to have a longer retention periods, Dropsuite's unlimited retention period ensures you won’t need to worry about running out of storage. Dropsuite never charges for export or import fees. Your data won’t be held hostage by Dropsuite! 

More Email Archiving Features to Help Your Business:

Customizable Retention Policy and Legal Hold

Set a specific retention policy and legal hold with ease. Fully comply with your business and industry-specific regulations using our customizable retention policy and legal hold. Take the hassle out of setting customizations with our industry-leading single pane of glass interface, which makes it fast and painless to set specific retention policies and legal holds.

Download, Restore & Migrate Emails with One Click

One of our most popular features is 1-Click download and restore. You can easily download emails or simply restore deleted files back to your inbox with just one click. We also offer an email migration function that is very easy to use: after authenticating your new email server, use a single click to migrate all your emails accounts and their respective emails (inbox, folders and sent items).

View & Find Your Files Via File Manager

Apart from emails, Dropsuite also allows you to backup and share files. With the file manager, you can upload files that you want to backup and they can be accessed from anywhere. In addition you can also share files via Facebook, Twitter, LinkedIn, email or send a customized link.

User Friendly Automated Email Backup

Backing up your emails is simple and easy. With over 150 email configurations pre-loaded, both IMAP and POP, just enter your email address and password – we handle the rest. Backups take place automatically on a daily basis. Backups are incremental which saves you space. More space to backup more accounts means a lower cost.

Military Grade Secure Storage

All emails are pulled from the mail server using Transport Layer Security (TLS) or Secure Socket Layer (SSL) when available. The mails are encrypted using one of the strongest block ciphers available, the 256-bit Advanced Encryption Standard (AES). Each mail is encrypted with TLS/SSL in transit and AES at rest using unique keys. The unique key itself is encrypted using a regularly rotated master key.

View Your Emails Online

In the event that your email provider is down and you do not have access to your emails, you can view them on Dropsuite. We provide a straightforward interface to view all your emails via our single pane of glass web interface. The interface supports multiple email accounts which means you are never removed from access to your email data.

Insights BI Email Reports

Insights BI by Dropsuite is an email analysis tool that comes free with email backup and archiving service. Insights BI provides a robust email analytics toolset for organizations who seek to transform stagnant, archived email data into actionable business intelligence. Dropsuite Insights BI turns complex and extensive email data sets into simple, actionable reports, graphs and charts.

OneDrive Backup, Recovery and Archiving

Backup, restore and archive all OneDrive files. This capability goes beyond the native O365 OneDrive backup and restore, which has a time limit of 30 days. Our OneDrive backup, recovery and archiving does not have a time limit, so you can keep copies of your records as far back as necessary.

SharePoint Backup, Recovery and Archiving

Dropsuite also backs up, recovers and archives SharePoint files. Users of SharePoint and or SharePoint/OneDrive systems have the ability to backup, recover and archive SharePoint files for any length of time. This is important as native O365 backup has a limit of 30 days. Team Sites files hosted in SharePoint are also backed up.



Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
1 hour
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Customer’s business is functioning with minor impediments of services.
Learn more Learn more


  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.