Overview


 

Build your future with Microsoft 365

Get industry-leading apps combined with intelligent cloud services and world-class security.
  • Microsoft Teams
  •           Outlook
  •              Word
  •             Excel
  •        PowerPoint
  •      Windows 11

 

Help reduce costs with Microsoft 365

 

60%

Cut licensing costs by more than 60 percent per user compared to a patchwork of point solutions through consolidation using Microsoft 365 E3.


 

 

40%

Automate system updates and help reduce IT management cost by up to 40 percent and time spent on device management by as much as 25 percent1 with Windows 11 Enterprise and Microsoft 365 E3.


 

 

50%

Enable a Zero Trust security model to help reduce data breach risk by as much as 50 percent and overall IAM security management time by as much as 50 percent with Microsoft 365 security solutions.


 
 Learn how to do more with less

 

Microsoft 365: A leader in hybrid work solutions

 

Read more on the blog



Support

Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

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The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min		 Available: 24/7
30 min		 Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour		 Available: 24/7
1 hour		 Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours		 Available: 24/7
4 hours		 Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.