Overview


Eliminating malware for safe file usage

FileWall™ is using odix's patented technology to disarm malicious code from files. The concept is simple: instead of trying to detect the malware, odix generates a malware free copy of the file to the user.



Total protection from known and unknown threats delivered to corporate network by incoming files

odix offers malware prevention through file sanitization based on advanced True Content Disarm & Reconstruction (True CDR ™) technology – delivering an end-to-end solution for both known and unknown malware-based cyberattacks – viruses, ransomware, APTs and Zero-day attacks.




Why companies need FileWall for Microsoft 365 mail?

Over 94% of malware is delivered via email (source: Verizon business, 2019 Data Breach Investigations Report). In general, hackers hide malware in standard files such as PDFs and Office documents to transfer their malicious code and spread it as an epidemic. As new unknown malwares are released daily, they manage to bypass the standard security systems which use detection-based methods for anti-malware.

The problem with unknown malware hidden in files is that not always it’s delivered by suspicious sender but sometime can be sent by trusted sender (i.e. employee within the company) who somehow got an infected file and forward it innocently. In fact, 34% of cyber attacks involve internal actors within the organizations.

 




Advanced threats require NextGen malware prevention technology

FileWall™ by odix offers an effective plugin based on its patented algorithm for eliminating malware hidden in files. Instead of trying to detect a known malware and block the file for the user, the FileWall™ service disarms malware and provides a sanitized file for safe usage. FileWall™ provides an effective malware prevention solution against both known and unknown malware attacks and handles all incoming email traffic including internal emails.

 

The FileWall™ advanced attachment security add-on for Microsoft 365 mail includes:

  • Seamless deployment - service activation is a snap
  • Advanced email attachments handling for both internal and external senders
  • FileWall™ doesn’t harm/change any of Microsoft sender related security capabilities
  • Deep file inspection capabilities (archive, password protected etc.)


FileWall™ is the only Microsoft 365 native app for CDR malware prevention





Proven patented technology Native based implementation No maintenance effort Affordable to any user
Unparalleled unique technology & patented TrueCDR™ algorithm. Native Microsoft 365 app, easy implementation. Essential deep file inspection service  with Zero maintenance effort. Affordable to any company including SMBs starting with a low monthly cost of less than €1/user.

Features


Support


Support Options


Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-17:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
31 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.