Overview


Hosted Exchange 2016 by interworks.cloud

Performance, security and value in a regionally-hosted, GDPR-compliant mailbox

Minimize operating expenses and increase the ROI of your IT department

For SMBs and Enterprises in need to deploy a GDPR-compliant hosted email solution with advanced security and anti-spam features, or SMBs seeking to minimize capital and operating expenses of their IT operations, Hosted Exchange 2016 by interworks.cloud plans offer the flexibility and robustness needed, with fully-customizable security features per end customer.

Enterprise-level security and redundancy without the hassle of an on-premise server. Customizable security policy implementation tools and total control with anti-spam / anti-malware features management via each tenant’s own security portal.
Advanced spam, virus and malware protection powered by SpamExperts. 101% Guaranteed delivery of incoming emails under any circumstances. Considerable cost savings and feature upgrades compared to previous Hosted Exchange plans.

GDPR-compliant Hosted Exchange 2016 plans. 99.99% Uptime SLA.

A completely GDPR-compliant and flexible hosted email solution

Free up your IT resources and give employees access to emails, calendars, contacts and more. Get business email, calendar, and contacts delivered on your PC, phone, and browser.


Get business email, calendar, and contacts delivered on your PC, phone, and browser. With a simplified approach to high availability and disaster recovery, achieve new levels of reliability and reduce complexity, while protecting sensitive and confidential information.

  • Get a flexible cloud-hosted email solution that is GDPR-compliant, with strong anti-spam and anti-malware features that you can customize to your needs.
  • Move your mail server to the cloud to decrease operating expenses.
  • Avoid capital expenditure for new on-premise server hardware.
  • Avoid investing time and money in upgrading your aging on-premise mail server.

ON YOUR DESKTOP

ON YOUR MOBILE

ON THE WEB

Hosted Exchange unlocks all the features and functionality of Outlook. Push email and sync for iPhone®, Android®, and Windows Phone® puts email data at your fingertips. With Outlook on the web, log in and manage your mail from any web browser with instant updates to the desktop.

 

 

HOW TO PURCHASE HOSTED EXCHANGE 2016 MAILBOXES

Each organization needs to purchase just 1 x Hosted Exchange 2016 (email hosting plan)This plan essentially activates the Hosted Exchange 2016 service for you.

You can then use addons, to further define your desired configuration:

  1. Additional Domain/Subdomain in Hosted Exchange 2016: if you'd like to add multiple email domains or subdomains (by default, the service is activated with 1 email domain included).
  2. Extra Mailbox Storage (1 GB)​: Every Standard and every Professional Mailbox comes with 2 GB and 25 GB storage, respectively. If you'd like to add additional storage capacity to any number of mailboxes you may have, please use this addon to order the sum of additional space needed. You will later be able to expand any specific mailbox's capacity through your WORKSPACE panel (of this marketplace), until you assign all extra storage space purchased.
  3. Extra Maintenance Fee per mailbox, per domain: If your organization needs over 1000 mailboxes, there is a small service fee applicable to every mailbox per domain, over 1000. For instance, if you have 1100 mailboxes in domain A and 1050 mailboxes in domain B, you need to purchase 100+50=150 extra mailbox maintenance fees.
  4. Hosted Exchange 2016 Professional Mailbox: Please use this addon for purchasing Professional Exchange 2016 mailboxes. For the list of features, please click on the "Features" tab, above.
  5. Hosted Exchange 2016 Standard Mailbox​: Please use this addon for purchasing Standard Exchange 2016 mailboxes. For the list of features, please click on the "Features" tab, above.

For any questions, please don't hesitate to contact us.​






Features


Support


Support Options


Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-17:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
31 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.