Overview


Modernize your clients' security and backup with integrated cyber protection
Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease and reduce complexity while increasing productivity and decreasing operating costs.

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Secure all customer workloads with next-generation cyber protection Boost your monthly recurring revenue Cut cyber protection costs
Minimize your clients’ security risks with integrated cyber protection covering 100% of their workloads and unlock unique capabilities not available from your current security vendor. Rise to the challenge of 2021’s cyberthreats and greatly reduce security incidents and breaches. Leverage the solution that’s a leader in independent testing (VB100, AV Test, AV-Comparatives, ICSA Labs). Strengthen your security services and unlock easy upsell and cross-sell opportunities with one solution that includes cybersecurity, backup and disaster recovery, file sync and share, and workload management. Reduce churn by demonstrating your cyber protection results to clients via integrated reporting. Secure all customer workloads and build client loyalty and trust. Unlock cost savings by consolidating vendors instead of purchasing multiple point solutions from multiple vendors. Simplifies management, improves workflow automation, and reduces the security risks caused by using a patchwork of tools. Harness the power of one with an integrated solution: one license, one agent, controlled and deployed through one intuitive console..

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Expand your services with advanced protection packs
Add other powerful components to strengthen your services even further with advanced protection packs and unique cyber protection capabilities. Control your costs by paying only for the functionalities your clients need.




Advanced Security
Advanced Backup
Advanced Disaster Recovery

Enhance your security services with integrated cyber protection that includes full-stack anti-malware. Increase your detection rate and responsiveness to the latest cyberthreats. Extend cyber protection to web browsing, backed-up data, the recovery process, and exploit prevention. Enable investigations by capturing forensic data in backups.

  • Full stack anti-malware
  • URL filtering
  • Exploit prevention

Strengthen your data protection services by ensuring clients never lose data, even between scheduled backups. Extend backup capabilities to SAP HANA, Oracle DB, and application clusters. You can also gain visibility for the protection status of all data across your clients’ infrastructure.

  • Continuous data protection
  • Data protection map
  • Scheduled backup reports

Get clients back to business in mere minutes when disaster strikes by spinning up their systems in the Acronis Cloud and restoring them anywhere, ensuring immediate data availability. Make disaster recovery painless and increase efficiency with orchestration, runbooks, and automatic failover.

  • Disaster recovery orchestration
  • Production failover
  • Site-to-site VPN






Advanced Email Security
Advanced File Sync and Share
Advanced Management

Block any email threat, including spam, phishing, business email compromise (BEC), advanced persistent threats (APTs), and zero-days in seconds before it reaches end-users. Leverage Perception Point’s next-generation technology for lightning-fast detection and easy deployment, configuration, and management.

  • Anti-phishing and anti-spoofing engines
  • Anti-evasion technologies
  • Next-generation dynamic detection against zero-days

Get a full control over data location, management and privacy with a file sync and share service, including a transaction ledger to enable notarization and eSignature capabilities, across all platforms.

  • File notarization
  • Embedded eSignatures
  • Independent file verification

Streamline vulnerability management and promptly close gaps in your clients’ IT infrastructure through patch management. Gain visibility into your clients’ software assets and data protection to ease daily tracking and planning tasks, and improve clients’ uptime by monitoring disk drives health.

  • Patch management
  • Fail-safe patching
  • Disk drive health monitor

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Enhance your backup service with essential cyber protection at no cost

Gain a unique competitive advantage and increase your profitability with essential cyber protection functionalities that cover all workloads. Acronis will not charge you if you don't consume backup or file sync and share storage.

  • Enhanced with anti-malware protection
  • AI-based static and behavioral analysis
  • Award-winning anti-ransomware technology
  • Best-of-breed protection against zero-day ransomware
  • Unmatched self-defense against ransomware
  • Leader in defending against cryptojacking

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Compare Acronis Cyber Protect Cloud to other solutions
Why is Acronis Cyber Protect Cloud the solution of choice? It’s an all-in-one data protection and cybersecurity platform that offers more client services at less cost.




Compare vs StorageCraft
Compare vs Datto
Compare vs Veeam






Compare vs ESET
Compare vs Sophos




Start Modernizing Your Services today
Start offering the Acronis Cyber Protect Cloud services today.


Support


Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.