Overview



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World-leading cybersecurity tools for businesses Brought by the creators of NordVPN

● 20,000+ business protected
● 15M+ users worldwide
● $3 billion valuation - official Unicorn status

NordStellar

Know what hackers know

Full cyber threat visibility for business

  • Scan the dark web for cyber threats targeting your company
  • Detect compromised employee and consumer credentials
  • Monitor your digital attack surface for external vulnerabilities
NordStellar Dashboard
Threat exposure management

Meet NordStellar platform

NordStellar threat exposure management platform enables you to detect and respond to cyber threats targeting your company, before they escalate.

Give your security teams visibility into how threat actors work and what they do with compromised data. Cut down on data leak detection times, save resources with automated monitoring, and minimize risk to your organization.

Explore NordStellar’s security solutions

NordStellar replicates the information gathering stage of a cyberattack, allowing you to know what your attackers might know. This way, your cybersecurity team is able to detect critical threats and intervene at the earliest stages of an attack — before any real damage is done.

Dark web monitoring

Dark web monitoring

Track keywords related to your business across hacker forums, illicit marketplaces, and Telegram channels. Detect brand mentions, vendor issues, and VIP personnel leaks.

Data breach monitoring

Scan for leaked sensitive information using infostealer malware logs, leaked databases, and credential dumps. Real-time and historical breach data included.

Data breach monitoring
Attack surface management

Attack surface management (ASM)

Monitor internet-facing assets, IP addresses, and outdated technologies. Identify and manage vulnerabilities in your digital infrastructure.

Cybersquatting detection

Detect domain impersonation using AI-powered content and visual similarity analysis. Receive real-time alerts and detailed domain info.

Cybersquatting detection

Why choose NordStellar?

Large data pool icon

Large data pool

Insights from one of the biggest data pools, including dark web forums, ransomware blogs, and Telegram channels.

Compliance made easy icon

Compliance made easy

Simplified compliance with regulations like DORA, NIS 2, SOC 2, and ISO 27001.

Instant threat detection icon

Instant threat detection

Reduced data leak detection times with 24/7 automated, real-time monitoring.

Built by security teams icon

Built by security teams

Proven threat intelligence expertise backed by Nord Security, the creators of NordVPN.



Support


Support Details

All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

Technical Support

Support Plans Features Standard Support Plan Customer Advanced Support Customer Premium Support Partner Advanced Support Partner Premium Support
Technical Support Issues preventing access to services ONLY Issues preventing access to services AND any issue requiring professional attention Issues preventing access to services AND any issue requiring professional attention Issues preventing access to services AND any issue requiring professional attention Issues preventing access to services AND any issue requiring professional attention
Support is available for all interworks.cloud Distribution products (Microsoft 365, Acronis, etc), including interworks.cloud own Virtual Servers offering, including all supplementary products (DRaaS, Recovery Copy, Cold Storage, etc) Yes Yes Yes Yes Yes
Availability 8x5, M-F 09:00-17:00, GMT+2 14x5, M-F 08:00-22:00, GMT+2 24x7 14x5 M-F 08:00-22:00, GMT+2 24x7
Response time: Critical issues** Customer’s business has significant loss or degradation of services, and requires immediate attention. Best Effort < 30 min < 30 min < 30 min < 30 min
Response time: Major issues** Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner

< 1 business day

No SLA

< 1 hour < 1 hour < 1 hour < 1 hour
Response time: Minor issues** Customer’s business is functioning with minor impediments of services.

< 2 business days

No SLA

< 4 hours < 4 hours < 4 hours < 4 hours
Support hours if issue is NOT customers fault or is caused by a bug Unlimited Unlimited Unlimited Unlimited Unlimited
Professional Services Hours Included on Monthly plans (Per Month) no carryover to next subscription renewal N/A 1 1.5 1 1.5
Professional Services Hours Included on Annual Plans (Per Year) no carryover to next subscription renewal N/A 12 18 12 18
Who opens and manages the ticket N/A Customer Customer Reseller Reseller
Number of Administrators (emails) who can opened premium/advanced tickets 2 2 4 2 4
Number of IaaS Tenants covered (for Partner Packages Only) Each Tenant includes 2 VMs N/A N/A N/A 2 2
Number of IaaS VMs covered (for End-Customer and Partner Packages) all 2 2 N/A N/A
Support Usage Reporting (through portal) Yes (historical overview) Yes (hour utilization status) Yes (hour utilization status) Yes (hour utilization status) Yes (hour utilization status)
Ticket status notifications Email Email Email Email Email
Access to ticket SLA performance counter No Yes Yes Yes Yes
Means of communication:
1. Support portal, email
2 .Support portal ONLY for incidents
Yes Yes Yes Yes Yes
Ability to purchase additional hour packages (Technical Services) No Yes Yes Yes Yes
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