Overview


Easy, Complete and Safe File Access, Sync and Share
 Acronis Cloud Files provides office and mobile users with safe file access, sync and share in an easy-to-use, complete and secure hosted cloud solution.

Easy Complete Safe
Easy to buy, easy to deploy, easy to use  Turnkey solution mobilizes your business across all platforms (phones, tablets, Macs, Windows)
 Delivers 100% control, privacy and protection of data




 Key Features



Full BYOD support
Improve business agility
Grow your revenues
Turn mobile devices into a true business platform with Microsoft Office support and PDF annotation.
Respond faster to critical business events and customer inquiries by having full team access to key documents wherever your employees are located.
Differentiate your organization and attract new customers with improved service and responsiveness.

   




Improve productivity
Control your data
Achieve peace of mind
Create a more efficient, collaborative working environment between employees and their internal/external constituents.
Always know where your files are with saved document versions, activity tracking, and security controls.
Appreciate that your trusted service provider is protecting your data.

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What's New in Acronis Files Cloud
With new enhancements, Acronis Files Cloud is now even more easy to use, efficient and secure.

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File revisions can now be deleted

To make file management more flexible for Acronis Files Cloud users, it is now possible to permanently delete file revisions. All deleted revisions are tracked and added to the audit log.

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PDF preview adds convenience

Users can now use a built-in PDF preview option - instead of navigating away to Microsoft Office Online. Service administrators can configure their preferred view.

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Start today:

 

1 month FREE trial included!








Support


Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.