Overview


Untitled Document
 

Extend your already purchased Support Plan.
Buy an Extra Ticket to extend your support coverage.

In case you have used your tickets, you can purchase an additional ticket.  Interworks gives you the option to purchase an extra ticket of the Support Plan you are already using

Check out the full Features of the Interworks Customer Support Plans.

 
   
 

Basic Support Plan Extra Ticket Features

8 hrs x 5 Days Support, 09:00-17:00 (GMT+2) Mon-Fri

Response Time
30 mins
E-mail based or via Support website*
8 hrs x 5 Days (GMT+2)
Online Chat
8 hrs x 5 Days (GMT+2)
Phone Access
8 hrs x 5 Days (GMT+2)
Priority Escalation
Number of Tickets
1
Online Ticket Summaries*

* Available in Q2 2014

Please note: This extension can only be purchased if you have already subscribed for the Customer Support - Basic Plan
 
  

Read the Interworks Acceptable Use Policy, here (Greek)