Overview



 
 

Get the new Exchange
as a hosted service from Microsoft.

Using the power of the cloud and business-class email, Exchange Online ensures that no matter where the day takes you, you’re ready to capture what’s next for your business. With shared calendars, real-time contact availability, and leading privacy features, Exchange Online helps you connect with your customers and get more done.

With Exchange Online you can:

  • Stay connected and communicate with business-class email
  • Use up to 100GB of email storage and send 150MB messages
  • Protect your business from viruses, spam, and phishing attacks
  • Control sensitive business information sharing with built-in data loss prevention
  • Manage your organization with the Exchange admin center 
  • Trust a financially-backed 99.9% uptime guarantee
  • Access and manage your email on the devices you use most like your laptop, tablet, and even your iPad or smartphone

Get the most from your investment
with an affordable monthly subscription. With Exchange Online, work smarter, from virtually anywhere, with hosted email for business.

 












Features


Support


Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.