Overview


 

Reimagine the way you work with Microsoft 365 and Microsoft Teams



Be productive anywhere

Secure your business

Get a cost-effective solution

Get work done and stay connected whether you’re working remotely or onsite.

  • Chat, call, and host meetings
  • Share documents in the cloud
  • Collaborate using Office apps
  • Connect via email and calendar

Help safeguard business data with built-in security features.

  • Defend against cyberthreats
  • Make customer data more secure
  • Help secure your devices
  • Manage users and devices

Streamline IT setup, management, and costs with a single productivity solution.

  • Improve user productivity
  • Save on automation and IT costs
  • Consolidate vendor spend
  • Reduce cost of security risks

 

Add-ons

Audio Conferencing

Business Voice

Windows 365

Join Microsoft Teams meetings on the go, without an internet connection.

Add Microsoft Teams Phone, a cloud-based phone system with advanced features including call transfer, multilevel auto attendants, and call queues.

Securely stream your Windows experience—including apps, content, and settings—from the Microsoft cloud to any device.

Learn more

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Support

Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

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The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min		 Available: 24/7
30 min		 Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour		 Available: 24/7
1 hour		 Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours		 Available: 24/7
4 hours		 Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.