Overview


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Extend your already purchased Support Plan.
Buy an Extra Ticket to extend your support coverage.

In case you have used  your tickets, you can purchase an additional ticket. Interworks gives you the option to purchase an extra ticket of the Support Plan you are already using.

Check out the full Features of the Interworks Channel Partner Support Plans

 
   
 

Standard Support Plan Extra Ticket Features

14 hrs x 5 Days Support, 08:00-22:00 (GMT+2) Mon-Fri

Response Time
30 mins
E-mail based or via Support website*
14 hrs x 5 Days (GMT+2)
Online Chat
14 hrs x 5 Days (GMT+2)
Phone Access
14 hrs x 5 Days (GMT+2)
Priority Escalation
Number of Tickets
1
Online Ticket Summaries*
 

* Available in Q2 2014

Please note: This extension can only be purchased if you have already subscribed for the Channel Partner Support - Standard
 
 

 Read the Interworks Acceptable Use Policy, here (Greek)