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Overview
Features
Support
Pricing & Add-ons
 
 

Email Backup for Data Protection and Compliance

Email backup, protection and recovery are more important now than ever due to the dangers of data deletion coupled with increased compliance mandates. Big and small businesses across the globe are facing ever-increasing pressure of email data loss from hackers, irate or clumsy employees or systems issues.

Couple this email data danger with the ever-increasing need of regulatory compliance from GDPR, HIPAA and many more regulations and it becomes clear why an email backup solution is a necessary and critical tool for protecting business assets.

That’s why over two billion times a day Dropsuite backs up email and related data to help protect firms from over 100 countries around the world.

Protecting email data while complying with strict regulatory and legal compliance requirements is why Dropsuite offers two tiers of protection:

  • Email Backup (automated cloud-based protection)
  • Email Backup and Archiving (full data protection plus preservation)

Dropsuite’s state-of-the-art Email Backup and Archiving solution complies with a broad variety of regulatory laws including:

  • FINRA – Financial Industry Regulatory Authority
  • FRCP – Federal Rules of Civil Procedure
  • GDPR – General Data Protection Regulation
  • HIPAA –Health Insurance Portability and Accountability Act
  • SEC – Securities and Exchange Commission
  • SOX –Sarbanes-Oxley
  • Australia Corporations Act s286 and s262A
  • And more

Importantly, Dropsuite will not nickel and dime you for this critical regulatory compliance. There are never hidden fees or cumbersome set-up requirements with Dropsuite's email backup solution which includes:

  • No set up fees
  • No minimum purchases
  • No ingestion fees
  • No user agent to download and install
  • No limits to storage or retention periods

Military-Grade Email Data Protection

You can rest assured your email data is safe and secure with Dropsuite. TLS or SSL connections are used coupled with military-grade encryption using 256-bit Advanced Encryption Standard (AES) to ensure your data is safe both in transit and at rest.
   

The Cloud Email Backup Myth

“I don’t need email backup, because I use a cloud service like Office 365, G Suite or Open-Xchange.”

Sadly, that’s the number one myth we hear all the time, and it absolutely is a myth. Although Office 365 and related cloud-based systems like G Suite do provide some limited ability to partially backup email data – they do not provide nearly what’s needed to properly protect email data and your business. And none of the major cloud ecosystems offer a backup-as-a-service — it’s just not one of their business offerings.

To protect their valuable business communications, smart organizations subscribe to SaaS email backup and archiving solutions such as those offered by Dropsuite.

Quick tips for properly protecting your email data:

  1. Set up frequent automatic data backups
  2. Backup emails, files, attachments etc.
  3. Use a cloud-based, 3rd party location
  4. Test quickly searching for and accessing your data on demand 
  5. Restore lost email files, download your data, or migrate as needed

      
 
 
Dropsuite Email Backup Features
 
 
   
Easily Automate Backups
Insights BI Analytics
Setting up automated backups is easy with just a few clicks of a button.  Insights BI is Dropsuite's advanced analytics toolkit that enables you to find patterns of usage, identify issues and recommend optimizations.
   
   

   
Military-Grade Encryption
Incremental Backups 
Dropsuite uses military-grade AES-256 bit encryption and TLS/SSL to ensure your data is protected in transit and at rest.  Dropsuite's solution finds and backs up only changed files which means your backup time is fast, and your storage is minimized. 
   
   

   
Single Pane of Glass Dashboard  Granular Restore 
Dropsuite's single pane of glass dashboard makes it amazingly simple to set-up, administer, manage user access, restore files and much more. Dropsuite provides granular restore so you can easily find and restore a single email, or a mailbox, or the entire email ecosystem.
 


Unlimited Storage & Retention 
Dropsuite provides unlimited storage and unlimited retention periods for every email inbox. Don’t worry about deleting emails to reduce storage costs, there’s no need. And don’t worry about paying extra to have a longer retention periods, Dropsuite's unlimited retention period ensures you won’t need to worry about running out of storage. Dropsuite never charges for export or import fees. Your data won’t be held hostage by Dropsuite! 
 


Dropsuite also includes G Suite Gmail, Exchange Online, Hosted Exchange, IMAP/POP, and Open-Xchange files in their email backup solutions. This means no matter which of those systems you use – your critical business email data is backed up safely and securely. Customers literally say they feel they can sleep much more soundly at night knowing their email data is completely protected.

 


Insights BI Analytics Included

Insights BI is Dropsuite's advanced email analytics suite that uncovers buried email data and helps you find actionable business intelligence quickly.

This valuable Insights BI analytics toolkit is included free with Dropsuite email backup products.

Insights BI transforms your stagnant, archived email data into actionable business intelligence. Turn complex and extensive email data sets into simple yet powerful reports, graphs and charts that help you find issues and recommend inprovements.

Insights BI by Dropsuite answers questions such as:

  • Who is efficiently managing emails, and who isn't?
  • How much time goes by before customer emails are responded to?
  • What process issues are revealed by analyzing patterns of usage?
  • Which recipients are being sent email or attachments and at what frequency?
  • And many more key insights to help you uncover and improve processes

See how Insights BI can help you find and use valuable business improvement data.



 General
Support Options
Email Support: support@interworks.cloud
Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available weekdays, 08:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.

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