Overview

Microsoft Dynamics 365 Unified Operations Plan

Accelerate your digital transformation

To accelerate your digital transformation, you need a new type of business application. One that breaks down the silos between CRM and ERP, that’s powered by data and intelligence, and helps capture new business opportunities. That’s Microsoft Dynamics 365.

End-to-end applications that work great on their own and even better together

Finance and Operations

Accelerate your business growth

Dynamics 365 for Finance and Operations

Modernize your business operations across finance, manufacturing, and supply chain to drive new growth.

Talent

Bring out the best in your people

Dynamics 365 for Talent

Attract the right people and seamlessly onboard, engage and grow your talent.

Retail

Engage every shopper, everywhere

Dynamics 365 for Retail

Create personalized shopping experiences that unify digital, in-store, and back office operations.

Why Microsoft Dynamics 365 Unified Operations Plan?

The next generation of intelligent business applications that help you empower your employees, engage customers, and optimize operations.
Start with what you need Optimize productivity
Choose from modular applications that are designed for specific processes, roles, and industries—so you can solve a business problem and easily expand to run your entire business in the cloud. Enable greater productivity by seamlessly connecting your business process data with Office 365 and LinkedIn data—surfacing it within familiar tools like Outlook, Excel, and Power BI.
Infuse intelligence Adapt to change
Deliver actionable insights powered by artificial intelligence and the Microsoft cloud that proactively guide employees to optimal outcomes and drive business results. Easily tailor, extend, connect, and build applications with a modern platform and little to no code development so you can meet your specific business needs.

Microsoft Dynamics 365 Unified Operations Plan

Get full use of applications that help connect and manage your business operations.









Support

Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

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The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min		 Available: 24/7
30 min		 Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour		 Available: 24/7
1 hour		 Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours		 Available: 24/7
4 hours		 Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.