Overview



Agentless, cloud powered

No additional deployment or infrastructure. No delays or update compatibility issues. Always up to date.
      

 

Unparalleled optics
Built on the industry’s deepest threat optics and intelligence, backed by world-class security expertise.
 

 

Automated security

Elevate your security. Go from alert to remediation in minutes, at scale.
Microsoft Defender for Endpoint is a holistic, cloud-delivered endpoint security solution. Its capabilities include risk-based vulnerability management and assessment, attack surface reduction, behavior-based next-generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.


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     Capabilities 

  • Discover vulnerabilities and misconfigurations in real time
  • Get expert-level threat monitoring and analysis
  • Quickly go from alert to remediation at scale with automation
  • Block sophisticated threats and malware
  • Detect and respond to advanced attacks with behavioral monitoring
  • Eliminate risks and reduce your attack surface

 










Support

Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

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The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min		 Available: 24/7
30 min		 Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour		 Available: 24/7
1 hour		 Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours		 Available: 24/7
4 hours		 Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.