Overview


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​By combining best-in-class apps with powerful cloud services, Office 365 lets anyone create and collaborate anywhere on any device. 

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Collaboration

Every group is unique, with its own needs and workstyle. Office 365 provides an integrated solution so everyone can collaborate more effectively with team chat, online meetings, co-authoring and sharing files securely, group email and a social network for work.

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Security & compliance

With Office 365, Microsoft takes security and compliance to the next level. Now you have even more control with built-in privacy, transparency, and refined user controls. It's easy to see why this is the most secure Office. Ever.

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Intelligence & analytics

Easy-to-use live data monitoring and in-depth personal and organizational analysis tools let you discover new stories in your data with even more interactive reports, simpler dashboards, and compelling data visualizations.

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Mobility

Office 365 empowers your teams to stay connected and productive anywhere. View and edit documents on the go with Office 365 mobile apps. Securely view, co-author, and share files in the cloud. Access content, conversations, tasks, and schedules from any device.














Features


Support


Support Options


Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available weekdays, 08:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner premium support Customer premium support Service definition
Available: 24/7
Best Effort
Available: 24/7
<30 min
Available: 24/7
<30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: business hours
<1 business day
Available: business hours
<1 hour
Available: business hours
<1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: business hours
<2 business days
Available: business hours
<30 min
Available: business hours
<4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.