Overview

m365 Bring digital transformation to your customers with one single product

A 3 in 1 solution
Office 365 Windows 10 Enterprise Mobility + Security
With a plan for every type of business
Microsoft 365 Enterprise
A complete, intelligent solution, which brings together the best of Office 365, Windows 10 Enterprise, and Enterprise Mobility + Security, that empowers everyone to be creative and work together, securely.
Microsoft 365 Business
Empower your team, safeguard your business, and simplify IT management with a single solution, purpose-built for your business. Connect with a sales agent to get started with Microsoft 365 Business today.
Microsoft 365 Firstline Worker
Transform your Firstline Workforce with Microsoft 365 F1. Maximize the impact of Firstline Workers: More than 2 billion people work in Firstline roles, making them the backbone to some of the world’s largest industries.

Features

Foster culture and community
  • Coordinate and engage distributed teams.
  • Create new spaces to work together and share ideas.
  • Promote inclusion with interactive town hall meetings.
  • Find and share best practices across the company.
Train and upskill employees
  • Onboard and train new team members.
  • Share dynamic, role-based content and video.
  • Turn institutional knowledge into common knowledge.
  • Enable employees to find and build on the work of others.
Digitize business processes
  • Work efficiently with intelligent apps. 
  • Automate everyday activities and processes.​
  • Create, update and manage schedules and tasks.
  • Anticipate needs with IoT and end to end workflows.
  • Tap into data from firstline activities for new insights.
Deliver real-time expertise
  • Connect with voice, video and chat.
  • Solve problems in new ways in mixed reality.
  • Tap available talent when and where it’s needed.
  • Deliver the tools and resources needed in one place.
Minimize risk and cost
  • Make IT management simple, secure and cost effective.
  • Scale identity-driven protection, access and device management.
  • Support multiple use cases with high performing, low cost devices.
  • Extend security and compliance to all levels of the organization.
  • Secure corporate data and manage risk.


Unlocks creativity
  • Create compelling content with Intelligent apps.
  • Work naturally with ink, voice, and touch.
  • Visualize information in new ways.
  • Connect the experience across devices.
Built for teamwork
  • Email and calendar with Exchange.
  • Connect to people, content, and apps with SharePoint.
  • Voice, video, and chat with Microsoft Teams.
  • Network across the organization with Yammer.
  • Co-author with Office 365 ProPlus.
Integrated for simplicity
  • Minimize TCO across deployment, management, and servicing.
  • Broad support for PC, Mac, iOS, and Android platforms.
  • Comprehensive management of your entire workforce.
Intelligent security
  • Identity and access management.
  • Information protection.
  • Threat protection.
  • Security management.
  • Accelerate GDPR compliance.

Get more done 
  • Create your best work with intelligent tools built in to Office.
  • Get work done with enterprise grade email and calendaring.
  • Access your files from anywhere with online file storage.
  • Easily integrate with other commonly used apps and solutions.
Work better together 
  • Bring together teams and resources, all in one place.
  • Connect with customers, coworkers and suppliers.
  • Host online meetings to increase collaboration and productivity.
  • Work anywhere from any device.
Safeguard your data 
  • Help protect against security threats.
  • Help secure your business data from accidental leaks.
  • Control who has access to your business information.
  • Gain peace of mind that you have tools to help you remain compliant.
Simplified for you 
  • Choose solutions that are right for your business.
  • Get more value for your money.
  • Give your employees the tools they need.
  • Ensure you have the latest features and security updates.
 
What's included

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Comes with Office  Email and calendaring  File storage  Data protection controls 
Stay up-to-date with the  latest versions of Word, Excel, PowerPoint and more.  Connect with customers and coworkers using Outlook and Exchange.  Manage your files from anywhere with 1TB of storage.  ​Help secure business data on personal and company-owned devices.
       
    
       
Safest Windows ever  Cyberthreat protection  Administration and deployment  Dependability and support 
Get upgraded to Windows 10 Pro from Windows 7, 8 and 8.1 Pro.  Guard against unsafe attachments, suspicious links and other malware.  Manage new PCs and devices faster and more easily than ever.  Get 99.9% financially-backed uptime guarantee and 24x7 online and phone support.

 
 
 
 
 
 
 
 


Support

Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

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The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min		 Available: 24/7
30 min		 Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour		 Available: 24/7
1 hour		 Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days		 Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours		 Available: 24/7
4 hours		 Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.