Overview


What is AnyDesk?

AnyDesk is the ideal Remote Desktop Software for online collaboration, providing a seamless remote connection from one device to another. The proprietary software program provides platform-independent remote access to personal computers and other devices running the host application. It offers remote control, file transfer, and VPN functionality. AnyDesk is often used in technical support and other remote access reasons.

 

How Outstanding Performance Saves You Valuable Time

Discover industry-leading performance, high frame rates and low latency to offer you the best experience. No other solution on the market offers you the same performance!

Why AnyDesk is so fast

High frame rates

Enjoy a fluent on-screen experience as if you were sitting directly in front of the remote device, with 60 fps on local networks and most other internet connections.

Low latency

Near-instant responses are essential when working on a remote desktop. That’s why AnyDesk latency lies below 16 ms on local networks and is therefore not perceptible.

Efficient bandwidth use

Perform tasks smoothly, even with bandwidths as low as 100 kb/sec. AnyDesk is the Remote Desktop Software of choice for areas with poor internet connectivity.

Highly innovative technology

Built by us, DeskRT is an innovative codec that forms the foundation of AnyDesk. It compresses and transfers image data between computers in a way that no competing product is able to do.

Quickstart

Get started with AnyDesk right away – no installation or administrative privileges required. Download the small 3.7 MB file, launch and you’re good to go. Or use our web client go.anydesk.com for direct access.

Fail-safe Erlang network

Our servers use Erlang technology. An extremely robust programming language that is used in the telecommunication industry. Users benefit from low latency, high availability and guaranteed uptime.

Tutorial: AnyDesk in a Nutshell

Experience AnyDesk’s
performance

 

Customize AnyDesk to Make It Your Own

Create your own version of AnyDesk and perfectly fit your Remote Access Solution to your individual needs.

How AnyDesk adapts to your needs

Generate your own AnyDesk client

On the my.anydesk portal you can find the Custom Client generator. There you can create your own version of AnyDesk with the features, settings and look you want for your personalized AnyDesk client.

Adapt the look of AnyDesk to your brand

As a company, you may want to adapt the tools you work with to your corporate design. By using your own logo, namespace, and even program name, you can ensure a consistent brand experience.

Work on and connect to the platform of your choice

Create a custom client for any platform, be it Windows, macOS, Linux, Android, with an MSI installation option for Windows. Since version 6.3.0, AnyDesk also offers a PKG option for macOS. AnyDesk’s cross-platform compatibility ensures your tool adapts to you – not the other way around.

The AnyDesk feature set, perfectly fitting your needs

Not only does our Custom Client generator allow you to enable and disable many features, but it also ensures that you are in control of who can access your device and how they are allowed to control your device.

Endless customization options for administration

Simple Custom Client settings are not the only way to customize AnyDesk. There are many more configuration options available, allowing you to override and change AnyDesk’s default settings, depending on your personal needs.

AnyDesk fits your security requirements

AnyDesk offers top-tier security and countless options for individual security settings. On top of that, we offer an On-Premises solution, allowing you to work completely independent from our servers.

Make AnyDesk your own

Enjoy full customization adapted to your needs

  • Add your logo, and personalize settings and features
  • Create your own namespace and alias (yourname@yourcompany)
  • Choose between a Cloud or On-Premise solution
Person working on two laptops

Tutorial: Customize your own version of AnyDesk

Discover AnyDesk's
customization options

 

Compliance and Certifications

Our security measures are designed to safeguard your data, with encryption in transit and at rest, as well as secure hosting and comprehensive compliance and assurance programs.

ISO/IEC 27001

AnyDesk's data center partners are ISO/IEC 27001 certified, which is the international standard for information security management systems and security controls. The certifications ensure organization-wide protection, including against technology-based risks and other threats, while also protecting the integrity, confidentiality and availability of data.

OWASP TOP 10 – 10/10

The Open Web Application Security Project (OWASP) Top 10 is a standard awareness document for developers and web application security about the most critical security risks to web applications. AnyDesk adopts this framework to ensure our web applications are built to protect against and mitigate these risks.

Detectify

AnyDesk runs regular automated security and vulnerability scans through Detectify. This helps us to continuously discover and monitor all Internet-facing assets, and find and remediate business-critical vulnerabilities in custom-built apps with advanced crawling and fuzzing.

Digicert Code Signing

All of our software are digitally signed, which enables end-users to verify that the code they receive has not been altered or compromised by a third party. This protects you against fraud, malware, and theft.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is the toughest privacy and security law in the world. Data security is extremely important to us, and we make sure that data is handled in accordance with GDPR. Please find more information about AnyDesk's approach to GDPR here.

On-Premises Solution

Keep all information secure within your own network and servers. AnyDesk’s On-Premises solution gives you full control over your data, increasing security and giving you the ability to comply with specific regulations or industry standards. To learn more about our On-Premises solution, explore all of its unique features and capabilities here.

 

Your Security Is Important to Us

AnyDesk Remote Desktop Software comes with highest security standards. From customizable security features to our self-hosted On-Premises solution, AnyDesk offers outstanding security that perfectly fits your needs.

Identity & Access Management

With IAM, you can minimize the risk of unauthorized access, data breaches, and other security incidents. Only authorized users can access sensitive data or perform certain actions.

Deployment Options

Various deployment options to meet specific organizational needs, such as MSI packages for Windows deployment, as well as deployment via Device Management Tools or batch script.

Privacy Mode

Blacken your Remote Screen and work on your device in private. Sensitive data cannot be viewed by unauthorized individuals.

Single Sign-on (SSO)

By implementing Single Sign-On, you can enhance security and reduce the risk of password theft or phishing attacks while also facilitating a smooth login process for users.

Session Logs

Track and monitor remote access activity using session logs for compliance and security purposes.

On-Premises

Host AnyDesk on your local server for greater control over security measures and ensure that your data is protected according to your organization's security policies.

Access Management

Define which devices can contact you with the Access Control List. Allow or deny defined authorizations to the user accessing your device with permission settings.

Two-Factor Authentication

Double-protect your device and use time-based one-time passwords for your connections and your my.anydesk account.

Interactive Access

You decide when your device can be contacted. Disable interactive access entirely and only work using password access.

 

Available on All Devices

The full power of AnyDesk for all operating systems. Cross-platform compatibility is our strong suit.

Windows

Enjoy AnyDesk’s large feature set. Simplify administration thanks to Group Policies. Find out about AnyDesk’s endless customization options for Windows.

macOS

AnyDesk for Mac or MacBook offers a small client of only 9 MB and a wide variety of features – from simple Remote Access to advanced administration features for pros.

Android

Designed for Android, the AnyDesk app seamlessly integrates with your device. Mobile Device Management possible. Download via Google Play store for maximum security.

iOS

Discover AnyDesk for iPad and iPhone via our light and compact app. Download AnyDesk securely from the App Store and enjoy intuitive navigation, regular updates and a helpful in-app tutorial.

Linux

AnyDesk runs on Ubuntu, Red Hat, and openSUSE. Or get a generic version in 64-bit. We offer a package manager for quick installation, constant free updates and guaranteed compatibility with older versions.

Raspberry Pi

Seamless remote access for Linux based systems. Enjoy a stable remote desktop, even after regular updates and cross-compatibility with older versions. AnyDesk for Raspberry Pi offers powerful administration tools.

Apple TV

AnyDesk for Apple TV offers you the flexibility to connect from your TV to your phone, tablet, or computer. Download AnyDesk securely from the App Store and enjoy seamless navigation with your remote control or keyboard.

Support


Support Details

 All interworks.cloud services come with a FREE Standard Support plan by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-22:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
1 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.