Overview


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Get more done

Increase productivity with Office apps enhanced with the latest AI tools and online file storage.

Work better together

Collaborate, share and communicate with flexible tools that go where your team goes.

Build your business

Get more customers and improve the efficiency of your business operations.

Safeguard your data

Help protect your company against external threats and leaks with built-in privacy and compliance tools.

Simplified for you

Easily setup and manage users, devices and data, giving you more time to focus on your business.

Technical Support 

Have confidence knowing that your Office 365 subscription comes with 99.9% uptime guaranteed and 24x7 technical support by a global network of experts.

Office when and where you need it

Work anywhere, anytime, on any device. Office is ready when you are.

Your go-to Office - anywhere

Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications —updated monthly with exclusive features and security improvements—let you create, edit, and share from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time.

 

Tools for the professional

Brand your business-class email address with your company name to build name recognition, and market your business with customized marketing materials that are easy to create. Connect better with customers and colleagues with a range of communication tools, from email and IM to social networking and video conferencing. 

Tools for teamwork

With 1 TB of cloud storage per user, you’ll have plenty of space for all your files. Plus, because your files are stored online, you can share with people in or outside your company, from wherever you’re working, whenever you need to. And with multi-party HD video, content sharing, shared calendars and team chat, you’ll always be in sync with your team.

Tools to run your business

Give your business a boost with tools to manage customer relationships, send email marketing campaigns, and create an online presence. Manage your business better with easy ways to send invoices, manage customer appointments, and track mileage. Centrally manage the business apps from the Office 365 Business center. 


 Easy setup and management

With step-by-step guidance, you can set up users easily and start using the services fast. Access the easy-to-use admin center from anywhere to manage all your services. And Office 365 takes care of IT for you with 24/7 support, so your services are always up and running and up to date.

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Office 365 is designed to help you achieve more






 

Collaboration

With Office 365, teams achieve more by working together effectively in their own unique way.

 

Security

Designed for today’s workplace, Office 365 protects your organization, your data, and most importantly, your people.

Intelligence

With analytics and intelligence at its core, Office 365 gives you the insights and assistance you need to do your best work every day.

Mobility

With a seamless experience across your devices, Office 365 empowers you to get more done wherever work takes you.




Features


Support


Support Options


Support Details

All interworks.cloud services come with a FREE Standard Support plan via email to the address above or by directly submitting a ticket at our Support Portal, where you may also find our Live Chat support option (available Monday - Friday, 09:00-17:00 GMT+2).

The out of the box FREE Standard Support plan for end-customers features the following:

Technical Support
Standard support plan Partner advanced support Partner premium support Service definition
Available: Monday - Friday
9:00 - 17:00 GMT+2
Best Effort
Available: Extended Business Hours
8:00 - 22:00 GMT+2
30 min
Available: 24/7
30 min
Critical
Customer’s business has significant loss or degradation of services, and requires immediate attention.
Available: Monday - Friday
9:00 - 17:00 GMT+2
1 business day
Available: Extended Business Hours
8:00 - 22:00 GMT+2
1 hour
Available: 24/7
31 hour
Major
Customer’s business has moderate loss or degradation of services but work can reasonably continue in an impaired manner.
Available: Monday - Friday
9:00 - 17:00 GMT+2
2 business days
Available: Extended Business Hours
8:00 - 22:00 GMT+2
4 hours
Available: 24/7
4 hours
Minor
Customer’s business is functioning with minor impediments of services.
Learn more Learn more

Remember:

  • Should you use the Standard Support Plan, you can only make use of the features available in other support plans by upgrading to these.

Care to find out more about the different, exclusive interworks.cloud Support plans? Check out the various editions here that fit your needs, best.